Privacy Policy
📌 Essential Disclosure: Why We Collect Your Name, Phone Number & Email, and How They Are Used
When you submit an inquiry through our Dealership Application Form, we collect your Full Name, Email Address, Telephone/Mobile Number, and Proposed Location (City and State). We believe in complete transparency regarding the collection and utilization of your personal data. Below is a comprehensive breakdown of the purpose and handling of each data category.
1. Specific Categories of Personal Data Collected & Purpose of Use
👤 Applicant Full Name
- Why We Collect It: To verify your legal identity as an authorized business principal, franchise applicant, or commercial investor, and to create an individualized evaluation dossier.
- How It Is Used: Your name is used exclusively by our internal franchise evaluation team to address you in official correspondence, pre-qualification reviews, and preliminary territory assessment documentation.
📞 Applicant Mobile & Telephone Number
- Why We Collect It: To conduct essential telephonic screening and verify genuine commercial interest in establishing or converting a 3S/4S electric vehicle dealership.
- How It Is Used: Authorized regional franchise coordinators will use your verified phone number to call, text, or send WhatsApp updates to discuss commercial readiness, territory availability in your proposed city, and schedule one-on-one consultation calls. We maintain a strict zero-tolerance policy against robocalls, unsolicited telemarketing, and third-party advertising spam.
✉️ Business & Personal Email Address
- Why We Collect It: To deliver official written documentation, application status updates, and commercial onboarding literature directly to your private inbox.
- How It Is Used: We use your email to send formal application receipt acknowledgments, 3S/4S showroom architectural specifications, CAD layout guidelines, financial requirement brochures, and drafts of the non-binding Letter of Intent (LOI).
📍 State & Proposed City / Location
- Why We Collect It: To evaluate territorial zoning feasibility, check existing regional dealer density, and verify whether exclusivity rights are open in your target catchment area.
- How It Is Used: Used by our network planning analysts to map prospective dealership clusters and prevent overlapping territorial appointments.
2. Introduction & Regulatory Framework
VinFast Auto Dealership Network ("Portal", "We", "Us", or "Our") operates the independent commercial facilitation portal accessible via vinfastautopartner.online (and associated domains). We are fully dedicated to protecting the privacy, security, and confidentiality of all applicants, site visitors, and prospective partners ("User", "Applicant", "You").
This Privacy Policy is formulated in strict accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act (DPDPA), 2023 of India.
3. Strict Confidentiality & Non-Sale of Personal Data
Your details are shared solely within the following authorized operational contexts:
- Authorized Onboarding Personnel: Application details are accessed exclusively by designated regional dealership directors, territory evaluation managers, and authorized franchise coordinators.
- Encrypted Infrastructure Providers: Data is hosted on enterprise-grade cloud database servers and transmitted over high-grade 256-bit encrypted channels bound by non-disclosure agreements.
- Statutory & Legal Authorities: Disclosures may occur only if mandated by applicable Indian law, judicial decree, or competent law enforcement subpoenas.
4. Cookies & Advertising Analytics (Google Ads / gtag.js)
This portal implements standard first-party cookies, Google Tag (gtag.js), and advertising analytics scripts to measure marketing efficiency, evaluate campaign conversion rates, and enhance user experience.
- Cookies deployed by this site never store sensitive financial records, passwords, or personal banking data.
- Users retain complete freedom to disable, block, or delete tracking cookies via browser preferences without disrupting form submission functionality.
5. Data Security Standards & Retention Protocols
We enforce robust technical and managerial safeguards to protect your personal and commercial data:
- 256-Bit SSL/TLS Encryption: All form transmissions and server responses are encrypted using modern transport layer security protocols.
- Restricted Role-Based Access: Administrative database access is restricted strictly to verified franchise development personnel via multi-factor authentication.
- Data Retention Schedule: Commercial inquiry records are maintained only for the duration necessary to conclude territory assessment and statutory auditing requirements, after which records are securely purged or anonymized.
6. Applicant Rights Under the DPDPA 2023
Under the Digital Personal Data Protection Act, 2023, you hold the following rights regarding your information:
- Right to Access: You may request a summary of the personal and commercial data maintained about you in our evaluation database.
- Right to Correction & Updating: You may request immediate correction of any outdated or inaccurate phone numbers, email addresses, or location data.
- Right to Erasure / Deletion: You may withdraw your consent to be contacted and request the permanent removal of your contact information from active rosters by sending an email to our compliance desk.
7. Grievance Redressal & Privacy Compliance Officer
In accordance with the Information Technology Act, 2000 and rules framed thereunder, questions, feedback, or data deletion requests may be directed to our designated Privacy Compliance Officer:
VinFast Auto Dealership Network India
Attention: Grievance Redressal Officer
Email: inquiry@vinfastautodealership.online
Operating Hours: Monday – Saturday, 9:30 AM to 6:30 PM IST
Jurisdiction: Republic of India